Phase 1: Elicitation
Classify statements from the Branch Manager, Compliance Officer, and UX Designer.
Reduce time from 3 days to 10 mins
Auto-populate data from ID scan
Minimum initial deposit of ₹1,000
BUSINESS GOAL
FUNCTIONAL REQ
CONSTRAINT
Phase 2: Traceability Matrix
Build the relationship between objectives and features.
| Req ID | Business Objective | Functional Requirement (Drop Here) |
|---|---|---|
| BRD_01 | Faster Onboarding | |
| BRD_02 | Data Accuracy |
System shall support Video-KYC
System shall auto-fetch ID details
Phase 3: Strategic Prioritization
Prioritize features for the Swift-Save V1.0 Launch.
Must Have
Should Have
Aadhaar OTP Integration
Initial Fund Transfer
Video-KYC (instead of just OTP)
Phase 4: Process Mapping
Arrange the 'Happy Path' for a retail customer.
STEP 1
↓
STEP 2
↓
STEP 3
OTP Verification
Scan PAN/Aadhaar
Initial Deposit
Phase 5: Technical Mapping & SQL
Find customers who started today but haven't deposited ₹1,000.
SELECT Customer_ID FROM Onboarding
WHERE Deposit_Status =
AND App_Date = CURRENT_DATE;
Phase 6: User Story (INVEST)
Define the "Auto-populate" feature for JIRA.
As a
I want to
So that
BA Case Study Portfolio
Completed By
User Name
"Successfully mapped Elicitation, RTM, MoSCoW Strategy, and Technical SQL for the Swift-Save Digital Onboarding Project."
Issue ID: BB-SWIFT-2026
